Advertising Results a Mystery?
Take the challenge. . .get the proof!

Call Measurement Services from:

Knowledge is Profit
Advertising Campaign Tracking with Call Measurement Services
Today's business professionals know that an effective advertising program is essential to their business's profit and success. But with all the media choices available, it can sometimes be very difficult to determine if the right advertising was made – "Am I receiving calls from the advertising and who are they? Am I getting the return on investment I desire? Are there market areas where I am under-represented? Is my media purchase really working?"
With Marquette Group's Call Measurement Services - part of our LocalAdvantage suite of services - we provide you with the wisdom to answer these questions and more.
HOW IT WORKS
A unique telephone number is printed (in place of your regular office number) in any specific advertising campaign.
Calls will still ring seamlessly into your existing business line as they do today.
Our Call Measurement Services will track incoming calls and capture callers' key data.
Real-time performance reports and ROI analyses are developed and are easily accessible.
You will be provided a password to access your report as often as you would like.
HOW TO USE IT
Validate your media spending. Our call measurement system tallies the total number of calls that responded to your individual advertising campaigns and quantifies its performance, allowing you to effectively evaluate which types of media - and which providers - are producing the best ROI.
Generate qualified leads. You can review the monthly reports of detailed caller profile information and demographics to learn which customers are responding to your marketing programs. Calls will be analyzed by date, time and duration of call, as well as caller's name, telephone number and address when available. You'll also learn more about your potential customers and where they are calling from with our unique geographic and demographic mapping.
Evaluate how calls are handled. With call monitoring available, you can monitor the effectiveness of your own staff's response - "Are the calls handled properly? Are your representatives hitting your desired talk points? In follow-up calls, are your agents sharing the right information with new prospective clients? Do we have enough staff in place during peak call times?"
Capitalize on the knowledge collected. Finally, you can utilize the data collected to determine if leads were converted to long-term customers or if effective follow-up procedures with prospective clients are in place. You can use the data as support for the development of new marketing campaigns, making better decisions from factual data instead of assumptions. Furthermore, this data can also be tied to Marquette Group's media fulfillment services through LocalAdvantage for immediate direct mail follow-up to qualified callers to help ensure a sale.
WHAT IS YOUR INVESTMENT
Yellow Pages: The annual cost is $518 per line. Our typical call measurement plan for a yellow pages campaign lasts 15 months, and included 200 call-minutes per month*, as well as access to all online reports, analyses and recorded calls.
Other media campaigns or special uses: Call Measurement Services isn't just for yellow pages anymore. For any other media - or for any special internal monitoring use you may have - the cost will be based on the above rate and the actual length of monitoring desired.
INTERESTED?

Check it out: Visit our demo site at:

www.callmeasurement.com

Login: mqdemo
Password: mqdemo

Call for more information: Contact your Marquette Group Representative at 800 548-6214.



 

* additional per minutes rates apply over the 200 threshold.