Advertising
Results a Mystery? |
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Call Measurement Services from:
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| Knowledge
is Profit Advertising Campaign Tracking with Call Measurement Services |
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| Today's business professionals know that an effective advertising program is essential to their business's profit and success. But with all the media choices available, it can sometimes be very difficult to determine if the right advertising was made – "Am I receiving calls from the advertising and who are they? Am I getting the return on investment I desire? Are there market areas where I am under-represented? Is my media purchase really working?" | |||||||||||
| With Marquette Group's Call Measurement Services - part of our LocalAdvantage suite of services - we provide you with the wisdom to answer these questions and more. | |||||||||||
| HOW IT WORKS | |||||||||||
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| HOW TO USE IT | |||||||||||
| Validate your media spending. Our call measurement system tallies the total number of calls that responded to your individual advertising campaigns and quantifies its performance, allowing you to effectively evaluate which types of media - and which providers - are producing the best ROI. | |||||||||||
| Generate qualified leads. You can review the monthly reports of detailed caller profile information and demographics to learn which customers are responding to your marketing programs. Calls will be analyzed by date, time and duration of call, as well as caller's name, telephone number and address when available. You'll also learn more about your potential customers and where they are calling from with our unique geographic and demographic mapping. | |||||||||||
| Evaluate how calls are handled. With call monitoring available, you can monitor the effectiveness of your own staff's response - "Are the calls handled properly? Are your representatives hitting your desired talk points? In follow-up calls, are your agents sharing the right information with new prospective clients? Do we have enough staff in place during peak call times?" | |||||||||||
| Capitalize on the knowledge collected. Finally, you can utilize the data collected to determine if leads were converted to long-term customers or if effective follow-up procedures with prospective clients are in place. You can use the data as support for the development of new marketing campaigns, making better decisions from factual data instead of assumptions. Furthermore, this data can also be tied to Marquette Group's media fulfillment services through LocalAdvantage for immediate direct mail follow-up to qualified callers to help ensure a sale. | |||||||||||
| WHAT IS YOUR INVESTMENT | |||||||||||
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